Appointments

We have had to review our procedures in light of the Coronavirus situation so that we can appropriately respond to demand.

It is necessary to reduce the footfall into the practice in order  to reduce risk for patients and staff.

Currently you are unable to pre book an appointment until further notice. If you feel you need to speak to a doctor or other healthcare professional please ring 02897592929 between the hours of 8.30-10.30 am and 2-4pm.

You must be prepared to give basic information to a receptionist so that your call may be triaged appropriately.

We have a practice based physiotherapist, mental health practitioner, social workers, pharmacists and advanced nurse practitioners that are available to provide telephone consultations.

DO NOT ATTEND THE SURGERY UNLESS YOU HAVE BEEN GIVEN AN APPOINTMENT BY A HEALTHCARE PROFESSIONAL.

Thanks for your co-operation at this time.

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

Please do not abuse this service, as it is reserved for housebound and chronically ill patients and in cases of medical emergency.

Teaching

We are an approved postgraduate training practice, which means we may have a GP Registrar in the practice for 6 months or a year. The registrar is a fully qualified doctor who already has a wide range of hospital experience, but who must spend a year with an approved practice before being eligible to work as a principal in general practice.

We are also an approved practice for the training of medical students from Queens University who must gain experience in general practice. If the doctor has a student with them, the Receptionist will inform you. If you would prefer to see the doctor alone please say so. During your consultation, with your consent, occasionally audio video recordings may take place for training purposes. We value your co-operation in this matter.